I have a passion for impacting the lives of youth. I’ve worked or volunteered for several organizations, including the Epilepsy Foundation and Fort Worth Zoo. But at first glance, you might think this experience has nothing to do with a professional career promoting non-profits.

In fact, I have found that these experiences have helped me be a better communicator.

I believe there are three reasons for this:

1. Patience, Patience, Patience….

Do you have a colleague that frustrates you? Staying patient isn’t easy when we are working with difficult colleagues or trying to meet deadlines. But, if you are working as part of a team, it’s an important skill. When working with youth, staying patient was important so that I didn’t overreact to any one situation.

2. Go Team!

Teamwork is essential to the success of any non-profit, and this is especially true for anyone working in child-care. I’ve worked in classrooms of 35-40 children, so having the support of the other instructors was essential. I learned how to delegate responsibility and carry out tasks assigned for the success of the team.

3. Lessons in Crisis Management

Let’s face it, sometimes, things don’t go as planned. Your brand, business or non-profit won’t always get positive press. My experience working directly with youth has taught me to react quickly, whether the situation called for me to discipline a child or bandage a skinned knee.

As communicators, we have to be ready for whatever is around the corner.

Working with youth is a great way to make a difference and improve your communication skills. The next time you need a lesson in crisis management, just volunteer.